Most clients are surprised by how much coordination goes into a large palm delivery. The tree
itself is often the simplest part. Here's what a typical delivery day looks like with Palms.
Site assessment happens before the truck arrives
We assess access routes, ground conditions, and overhead clearance before booking delivery. A
mature Phoenix dactylifera can weigh over a tonne — the ground needs to support the equipment, not
just the tree.
Equipment varies by palm size
- Palms up to 3m trunk height: standard flatbed with a crane-equipped truck. One crew.
- 3–6m trunk height: larger crane required. Minimum two-person crew.
- Above 6m: full crane hire coordinated separately. Timelines extend by 1–2 days.
The planting hole should be ready
We ask clients to have the hole dug before we arrive. Dimensions depend on the rootball — we
provide exact measurements when you confirm your order. Delays caused by unready sites affect the
whole schedule.
After the tree is in the ground
We backfill, stake if needed, and do a first water. We'll walk you through the immediate aftercare
— how often to water in the first two weeks, when to apply the first fertiliser, and what warning
signs to watch for.
Weather and access can shift timing
We communicate any changes the morning of delivery. Extreme heat in summer months (June–September)
means we schedule early morning drops whenever possible.